Top / Policies
Policies
The terms and policies that apply to Fable and to our client work. Pre-contract items, data handling and cancellation terms all start here.
Commercial terms
Commercial terms and due diligence
- Contract types
- Services agreement / SaaS subscription / NDA. We can work from our templates or yours.
- Billing and currency
- US dollars or Japanese yen, by invoice (bank transfer) or card.
- Data location
- Cloudflare’s global network, including the United States. DPA and subprocessor list available on request.
- Certifications
- We do not hold SOC 2 or ISO 27001. We disclose a register of the controls we do have in place.
- Regions
- Japan and the United States. Meetings are held online, in English or Japanese.
- Governing documents
- Terms of Service, Privacy Policy, Refund and Cancellation Policy, and Security Policy — all listed above.
Documents available on request
Data Processing Addendum
Processor terms aligned to GDPR Article 28, including Standard Contractual Clauses.
Subprocessor list
Current list of cloud providers and third-party services we use.
Security control register
Controls in place alongside those not yet implemented, including where we hold no certification.
NDA template
Our mutual NDA template. We can also sign yours.
Accessibility status
Where we stand on keyboard operation, focus visibility and contrast, and what is planned.
Service availability record
Measured performance against our SLOs and recent incident history.
Request any of the above from info@fabla-us.com. Some documents require an NDA in place.
Legal entity
Fabla, LLC (Delaware Limited Liability Company)
2810 N Church St STE 89647, Wilmington, DE 19802, United States
Fable is a product of Fabla, LLC.